Privacy Policy
Last Updated: January 2026
Ugly Mug Cafe ("we," "our," or "us") operates the uglymugcafe.ca website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered on or through our site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Information: Name, email address, and other details you voluntarily provide when contacting us or registering.
- Technical Information: Internet Protocol (IP) address, browser type, operating system, and referring URLs.
- Cookies and Similar Technologies: Unique identifiers and tracking data through cookies, web beacons, and pixels.
- Usage Data: Pages visited, time spent on pages, links clicked, and other interaction metrics.
- Device Information: Device type, mobile device identifiers, and device settings.
How We Use Information
We use the information we collect for various purposes, including:
- Analyzing website usage patterns and performance through analytics tools.
- Tracking affiliate referrals and commissions from partner casinos and gambling platforms.
- Improving website content, features, and user experience.
- Responding to inquiries and providing customer support.
- Sending promotional communications (with your consent where required).
- Detecting, preventing, and addressing fraud and security issues.
- Complying with legal obligations and enforcing our terms of service.
Cookie Policy
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality and security.
- Analytics Cookies: Track user behavior to improve site performance.
- Affiliate Cookies: Monitor referral activity and commissions from partner casinos.
- Advertising Cookies: Enable targeted marketing and retargeting campaigns.
Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may impact website functionality. You may also opt out of certain third-party tracking by visiting industry opt-out pages.
Third-Party Links
Our website contains links to third-party casino platforms, gambling websites, and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in gambling activities.
Disclaimer: Ugly Mug Cafe does not control the data collection, use, or security practices of linked casinos and gambling platforms. Your interactions with these sites are governed by their respective privacy policies.
Your Rights
Under Canadian privacy law, including applicable provincial legislation, you have certain rights regarding your personal information:
- Right to Access: Request access to personal information we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal information, subject to legal obligations.
- Right to Withdraw Consent: Withdraw consent for collection and use of your information at any time.
- Right to Opt-Out: Opt out of marketing communications and targeted advertising.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Analytics and cookie data are typically retained for 12-24 months. Affiliate referral data may be retained for the duration of our business relationship plus any legally required retention period. You may request deletion of your personal information at any time, subject to legal and contractual obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Ugly Mug Cafe
Email: [email protected]
Website: uglymugcafe.ca
We will respond to verified requests within thirty (30) days or as required by applicable Canadian privacy legislation.